Automated • Proactive • LTV

Improve Shopper Engagement with Branded Global Tracking

Stay top of mind with your shoppers as they anticipate shipments with a controlled delivery engagement cycle

Turn Support into Enthusiastic Service
Shipped Suite lets merchants create branded shopper experiences around real-time global tracking of deliveries, skipping ugly carrier sites. Use it as an opportunity to provide updates, upsell additional goods, and build excitement for arrivals. And it’s all touchless.
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Embedded and branded experience

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Upsell related products in situation

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Eliminate manual WISMO resolutions

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Why End the Conversation After Sale?

Merchants have an opportunity to drive additional engagement at the best time: when the shopper is anticipating their delivery. Create branded, curated upsell events with every stage of shipment, including seasonal promotions and AI-driven recommendations in messages they want to read.

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Control the Message

Your brand is front and center through every stage of delivery in your high-flying colors. For emails, they’ll come from your domain ensuring optimal deliverability. Shoppers will also not be taking away to a carrier for updates.

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It’s not Just Upselling

Beyond recommending other products, your emails can include requests to update information, take surveys to improve NPS, report delivery issues, and trigger returns. All this deepens the brand relationship and improves LTV.

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Let’s Chat to Explore if Shipped AI is a Fit for Your Brand
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Holistic Approach to
Post-Purchase Service Quality
Shipped Suite automates operations that retailers struggle with after goods leave their warehouse. In short, anything that can go wrong, we aim to solve with software to eliminate the impact of issues and shorten resolution cycles.
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Platform Features
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Integrations

  • Support; Zendesk, Gorgias, and more

  • Couriers; FedEx, UPS, and more

  • Subscriptions; ReCharge, Loop, and more

  • Channels; SMS, Whatsapp, and more

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    Architecture

  • 900+ global carrier partners

  • 100+ currencies supported

  • 99.999% uptime

  • Embeddable API

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    Certifications

  • GDPR compliant

  • SOC 2 Type II

  • National Insurance Producer Registry

  • Carbon registries: Verra, Gold Standard, and more

  • Book a Consultation
    Let’s jump on a 20-minute partnership exploration call
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