Automated • Self-Service • Monetized

Turn the Tables on Returns

Add an invisible RMA workflow your support team will love that minimizes the revenue hit

RMA is Now
“Return Merchandise Automation”
Shipped Suite enables merchants to simplify return processes and cut support costs with a seamless customer experience. Our integrated platform can also incentivize for and send out replacements to reduce revenue impact.
Invisible Commerce

Replacement incentives

Invisible Commerce

Process returns instantaneously

Invisible Commerce

Eliminate manual low-tier resolutions

Self-Service for Touchless, Accurate Results
Shoppers can return eligible items for exchange, replace, credit, or refund without support intervention. Simple returns are carrier agnostic. No calls, no emails, no support chats, no confusion. Help is immediate.
Invisible Commerce
Invisible Commerce
Control for Every Return Scenario
With Shipped Suite, you determine the policies for what items are eligible for returns processing. It’s based on individual items, groups, or tags in your product list. You can even incentivize specific methods to reduce risk and expense.
Invisible Commerce
Restore Potential Lost Revenue
Shipped Suite’s Return and Exchange Automation encourages customers to seek replacements with similar products or store credit, so merchants minimize the impact of returns to their bottom line.
Invisible Commerce
Let’s Chat to Explore if Shipped AI is a Fit for Your Brand
Book a Consultation
Holistic Approach to
Post-Purchase Service Quality
Shipped Suite automates operations that retailers struggle with after goods leave their warehouse. In short, anything that can go wrong, we aim to solve with software to eliminate the impact of issues and shorten resolution cycles.
Invisible Commerce
Invisible Commerce
Invisible Commerce
Invisible Commerce
Invisible Commerce
More +
Platform Features
Invisible Commerce


  • Support; Zendesk, Gorgias, and more
  • Couriers; FedEx, UPS, and more
  • Subscriptions; ReCharge, Loop, and more
  • Channels; SMS, Whatsapp, and more
  • Invisible Commerce


  • 900+ global carrier partners
  • 100+ currencies supported
  • 99.999% uptime
  • Embeddable API
  • Invisible Commerce


  • GDPR compliant
  • SOC 2 Type II
  • National Insurance Producer Registry
  • Carbon registries: Verra, Gold Standard, and more
  • Book a Consultation
    Let’s jump on a 20-minute partnership exploration call
    This site is protected by reCAPTCHA and the Google. Privacy Policy andTerms of Service apply.